Managed IT

Your IT, handled.

Predictable monthly cost. Predictable response times. Predictable peace of mind. Be your IT department - or extend it - with India's most reliable managed IT team.

Problems we hear

"IT is a part-time job for our office manager."

Hiring full-time IT is expensive

A senior IT person costs ₹10-15 L/yr - more than your IT bill.

Fractional IT team - L1, L2, L3 specialists on tap, fixed monthly fee.

Reactive only - never proactive

You only call IT when something is broken. The fires never stop.

Proactive monitoring + patching prevents 70% of common failures.

"Where is asset XYZ?"

No inventory. People take laptops home and never return.

Intune + asset tagging - know exactly what you own and where.

Patches missed, attacks succeed

Windows updates "for later". Antivirus expired 4 months ago.

Automated patching + Defender - measurable hardening every month.
What we deliver

An end-to-end IT department in a box.

  • Helpdesk via email, phone, Teams, WhatsApp
  • L1 / L2 / L3 escalation with India-based engineers
  • Defined SLAs (4 hr critical / 8 hr high / NBD low)
  • Endpoint monitoring, patching, antivirus, backup verification
  • Asset inventory + lifecycle (procure, image, retire)
  • Microsoft 365 / Azure / Workspace admin
  • Vendor management (ISP, copier, telecom)
  • Monthly report + quarterly business review
Book free IT audit
monthly-report
87 tickets - all SLA met
412 endpoints patched
Backups - 30/30 verified
14 threats blocked by Defender
Avg. response 12 mins
Plans

Starts at ₹ 999 per seat per month.

Per-seat pricing - so it scales with your team. No hidden fees.

Essential - ₹ 999 / seat / mo

For 10-30 user offices. Reactive helpdesk + basic monitoring.

  • Helpdesk - 8 hr response
  • Patch management
  • Antivirus monitoring
  • Monthly report

Growth - ₹ 1,799 / seat / mo Most popular

For 30-150 user offices. Proactive monitoring + faster SLAs.

  • Everything in Essential
  • 4 hr SLA on critical
  • Defender for Endpoint
  • Backup verification & quarterly DR test
  • Quarterly business review

Enterprise - Custom

For 150+ users or compliance-heavy industries.

  • Everything in Growth
  • 24x7 SOC (Sentinel-based)
  • Dedicated TAM
  • On-site engineer hours
  • Compliance evidence (ISO/DPDPA)
12 min
Avg. first response (Growth plan)
99.9%
SLA achievement
India-based
L1/L2/L3 helpdesk
100+
Active managed clients
FAQs

Common questions.

What if I already have an in-house IT person?

Even better - we extend them. They handle strategic work; we handle the routine helpdesk, patching and monitoring. Your IT lead gets their evenings back.

Are software / hardware costs included?

No - those are pass-through (M365 licenses, Defender, hardware). Our fee covers people, processes and tooling.

What's the contract term?

12-month standard. 30-day exit notice if it doesn't work out. We earn it monthly.

Do you support multi-branch setups?

Yes - all plans support multi-site with central reporting and on-call branch support.

Free

Free 1-day IT health check.

We'll review your endpoints, M365, security and backups. You'll get a written report - even if you don't sign with us.

Book health check Managed Azure